Complain Letter
PT. MAJU USAHA
Jl. Pinangsia Raya 43
Jakarta 13130
INDONESIA
24th December 2010
PT. TRIRAHAYU
Jl. Imam Bonjol 10
Jakarta 14210
INDONESIA
Dears Sirs,
We regret to have to complain about late delivery of the filing cabinets ordered on 17th December 2010. We did not receive them until this morning though you had guaranteed delivery within a week. It was on this understanding that we placed the other. Unfortunately, there have been similar delays on several previous occasions and their increasing frequency in recent months compels us to say that business between us cannot be continued in conditions such as these.
We have felt it is necessary to make our feelings known since we cannot give reliable delivery dates to our customers unless we count on undertaking given by our suppliers. We hope you will understand how we are placed that from now on we can rely upon punctual completion of our orders.
Yours faithfully,
Husni
Balasan Complain Letter
PT. TRIRAHAYU
Jl. Imam Bonjol 10
Jakarta 14210
INDONESIA
29th December 2010
PT. MAJU USAHA
Jl. Pinangsia Raya 43
Jakarta 13130
INDONESIA
Dears Sirs,
Your letter of 24th December 2010 complaining of delays in delivery come as a surprise as the absence of any earlier complains had led us to believe that goods supplied to your orders were reaching you punctually.
It is our usual practice to send goods by the carriers well in advance of promised delivery dates and cabinets you refer to left here on 20th December 2010. We are very sorry concerned that our efforts to give punctual delivery should be frustrated by delays in transit. It is very possible that order customers are also affected and we are taking up the whole question with the carriers.
We thank you for drawing our attention to a situation of which we had been quite unaware until you wrote to us and ask to accept our apologies for the inconvenience you have been caused.
Yours faithfully,
Budi Pradono
Manager
Rabu, 25 Mei 2011
Selasa, 24 Mei 2011
complaint letter
Panasonic Way
Secaucus, NJ 07094
Subject: Disappointing Customer Service
Dear Mr. Ricko :
I am just so disappointed with Panasonic! I know it is strange that I am writing you, sir,
but I feel like I have to let someone at headquarters know what happened to me.
A little over a year-and-a-half ago, I purchased a Panasonic DMR EZ27 DVD Recorder.
It worked reasonably well up through its one-year warranty period.
But just a few months after the warranty expired, the unit lost its ability to read discs. I called Panasonic customer service, and the recording said to send it the “McAllen Repair Center.” Good deal, I thought, and I plunked down about $25 to get the unit in the mail. I assumed I would get a call or an email soon thereafter, letting me know how much the repair would cost.
After a month or so, I received a letter. It was from the “McAllen Exchange Center,” and
did not even address the possibility of repair. It was, in essence, a sales pitch for a
factory-reconditioned unit, with a 90 -day warranty, priced only $30 less than what I had
paid for the original, new product!
I was and still am just stunned. I immediately called to listen to the customer service
recording again, and it definitely said “McAllen Repair Center.” I got a hold of a live
person at customer service and let her know that I felt swindled. She was not
sympathetic, saying only that they would ship the useless unit back to me if I did not take
advantage of the offer.
(Apparently something I told her did resonate: I called this evening to check; the
automated recording has since been changed to say “McAllen Exchange Center.”)
Now I’m letting you know that I feel swindled by Panasonic. I have purchased many
Panasonic products throughout my life, but this one was the last.
Sincerely,
Michael
Marketing manager
REPLY:
Oktober,16 Mei 2011
Michael
Marketing manager
Re : DMREZ27
Serial: 0286438
Dear Michael
Thank you for taking to contact our company.this will serve to acknowledge and respond to the letter we received Panasonic Execitive Office
Based on the information your provided,we do apologize for the inconvenience this matter has caused you, during the time your unit was recommend for service we ware in the procces of changing our factory service center into a axchange facility: previously our factory service center in mc allen.TX were repairing certain models as well as axchanging other. We apologize that we were unable to update all our system in a timely manner that reflected our decision.
We realize this response may not satisfy your complaint. However, we do thank you for taking the time to write and for allowing us to cemment on this metter
Thank you for cantacting Panasonic
Panasonic excutive office
Secaucus, NJ 07094
Subject: Disappointing Customer Service
Dear Mr. Ricko :
I am just so disappointed with Panasonic! I know it is strange that I am writing you, sir,
but I feel like I have to let someone at headquarters know what happened to me.
A little over a year-and-a-half ago, I purchased a Panasonic DMR EZ27 DVD Recorder.
It worked reasonably well up through its one-year warranty period.
But just a few months after the warranty expired, the unit lost its ability to read discs. I called Panasonic customer service, and the recording said to send it the “McAllen Repair Center.” Good deal, I thought, and I plunked down about $25 to get the unit in the mail. I assumed I would get a call or an email soon thereafter, letting me know how much the repair would cost.
After a month or so, I received a letter. It was from the “McAllen Exchange Center,” and
did not even address the possibility of repair. It was, in essence, a sales pitch for a
factory-reconditioned unit, with a 90 -day warranty, priced only $30 less than what I had
paid for the original, new product!
I was and still am just stunned. I immediately called to listen to the customer service
recording again, and it definitely said “McAllen Repair Center.” I got a hold of a live
person at customer service and let her know that I felt swindled. She was not
sympathetic, saying only that they would ship the useless unit back to me if I did not take
advantage of the offer.
(Apparently something I told her did resonate: I called this evening to check; the
automated recording has since been changed to say “McAllen Exchange Center.”)
Now I’m letting you know that I feel swindled by Panasonic. I have purchased many
Panasonic products throughout my life, but this one was the last.
Sincerely,
Michael
Marketing manager
REPLY:
Oktober,16 Mei 2011
Michael
Marketing manager
Re : DMREZ27
Serial: 0286438
Dear Michael
Thank you for taking to contact our company.this will serve to acknowledge and respond to the letter we received Panasonic Execitive Office
Based on the information your provided,we do apologize for the inconvenience this matter has caused you, during the time your unit was recommend for service we ware in the procces of changing our factory service center into a axchange facility: previously our factory service center in mc allen.TX were repairing certain models as well as axchanging other. We apologize that we were unable to update all our system in a timely manner that reflected our decision.
We realize this response may not satisfy your complaint. However, we do thank you for taking the time to write and for allowing us to cemment on this metter
Thank you for cantacting Panasonic
Panasonic excutive office
Rabu, 23 Maret 2011
seminar dan workshop
ENTERPRENER
Those who are successful they would become entrepreneurs whohave a mental nature and as a businessman, have good leadership.Not only as a type of good workers, but also has the ability tomanage both human resources and financial resources. Here aresome ways to be successful entrepreneurs:
1. Ductile and Innovative
This is the main way how to become successful entrepreneurs.Successful people are people who never gave up with difficultcircumstances. Likewise in entrepreneurship. Starting a businesswill be accompanied with the hurdles and difficulties here and there.If able to survive with these conditions means you have to learn a person who's tenacious. Conversely, if you are minded crackers,once failed to give in, then you is not going to be a successful entrepreneur.
Success is not as easy as turning the palm of the hand. It takespatience and persistence culprit. Successful entrepreneurs arethose who are able to do the innovations of its business. Able-minded and take a new strategy and has not been done. Initiativeand creative in creating business step. Mimic what has been donewithout doing iniovasi is the beginning of failure. Because whatworks for others is not necessarily going to work on you. The marketwill be quiet, and in turn you will reap failure.
2. Refine Your Intercourse Profile
How to become a successful entrepreneur is not enough just tohave a capital entrepreneurship mental capacity only, but you alsoneed to consider another factor that is a matter of association. Youshould make sure that you have a broad social environment,favored by many people and you appear as a person of interest.This will trigger the interest of people to buy your products, buildrelationships of cooperation and so forth.
Digital Marketing
Digital marketing is the promoting of brands using all forms of digital advertising channels to reach consumers. This now includes Television , Radio , Internet , mobile , social media marketing and any other forms of digital media.
Whilst digital marketing does include many of the techniques and practices contained Within the category of Internet Marketing, it extends beyond this by Including other channels with the which to reach people That do not require the use of the Internet. As a result of this non-reliance on the Internet, the field of digital marketing includes a whole host of elements Such as mobile phones , sms / mms, display / banner ads and digital outdoor.
Previously seen as a stand-alone service in its own right, it is frequently being seen as a domain That cans and does cover most, if not all, of the more traditional marketing areas Such as Direct Marketing by Providing the Same method of communicating with an audience but in a digital fashion. Digital is now being broadened to support the "servicing" and "engagement" of customers.
Those who are successful they would become entrepreneurs whohave a mental nature and as a businessman, have good leadership.Not only as a type of good workers, but also has the ability tomanage both human resources and financial resources. Here aresome ways to be successful entrepreneurs:
1. Ductile and Innovative
This is the main way how to become successful entrepreneurs.Successful people are people who never gave up with difficultcircumstances. Likewise in entrepreneurship. Starting a businesswill be accompanied with the hurdles and difficulties here and there.If able to survive with these conditions means you have to learn a person who's tenacious. Conversely, if you are minded crackers,once failed to give in, then you is not going to be a successful entrepreneur.
Success is not as easy as turning the palm of the hand. It takespatience and persistence culprit. Successful entrepreneurs arethose who are able to do the innovations of its business. Able-minded and take a new strategy and has not been done. Initiativeand creative in creating business step. Mimic what has been donewithout doing iniovasi is the beginning of failure. Because whatworks for others is not necessarily going to work on you. The marketwill be quiet, and in turn you will reap failure.
2. Refine Your Intercourse Profile
How to become a successful entrepreneur is not enough just tohave a capital entrepreneurship mental capacity only, but you alsoneed to consider another factor that is a matter of association. Youshould make sure that you have a broad social environment,favored by many people and you appear as a person of interest.This will trigger the interest of people to buy your products, buildrelationships of cooperation and so forth.
Digital Marketing
Digital marketing is the promoting of brands using all forms of digital advertising channels to reach consumers. This now includes Television , Radio , Internet , mobile , social media marketing and any other forms of digital media.
Whilst digital marketing does include many of the techniques and practices contained Within the category of Internet Marketing, it extends beyond this by Including other channels with the which to reach people That do not require the use of the Internet. As a result of this non-reliance on the Internet, the field of digital marketing includes a whole host of elements Such as mobile phones , sms / mms, display / banner ads and digital outdoor.
Previously seen as a stand-alone service in its own right, it is frequently being seen as a domain That cans and does cover most, if not all, of the more traditional marketing areas Such as Direct Marketing by Providing the Same method of communicating with an audience but in a digital fashion. Digital is now being broadened to support the "servicing" and "engagement" of customers.
Rabu, 23 Februari 2011
tugas bahasa inggris
February 28, 2011
Mr. Joko Hardiyatno
Direktur
PT. BAM Decorient Indonesia
Jl. Gatot Subroto No. 38
Jakarta
I am applying for a position as Sales Manager with your company, as I feel my background in developing a sales department will be of interest to you.
As my resume indicates, I joined PT. Bakrie Electric., in the capacity of trainee and moved up the ladder to my current position of Sales Manager. In each year of my employment, I was successful in opening news account, penetrating existing ones, and reopening closed business. As a result, I was responsible for sales increase of 20% to 25%.
As sales manager I was involved in recruiting, training, and supervising a staff of 120 salespeople and was responsible foe sales worldwide.
I am looking forward to meeting you. When can we set up an appointment for an interview? I may be reached at 021-7856729.
Sincerely,
Rizki Nurstianto
Curriculum Vitae
Full Name : Rizki Nurstianto
Sex : Male
Place, Date of Birth : Jakarta, 26 Maret 1989
Nationality : Single
Height, Weight : 169 cm, 50 kg
Health : Perfect
Religion : Islam
Address : Jalan Bulak Perwira II RT 08 Rw 07 No.34 Bekasi Utara 17122
Mobile : 085693671897
Phone : 021-99551576
E-mail : Rizq_bonk@yahoo.com
Educational Background
1994 - 2001 : SDN Perwira 3, Bekasi
2001 - 2004 : SMPN 21 Bekasi
2004 - 2007 : SMAN 1 Babelan
2007 - 2011 : University of Gunadarma, Jakarta
Course dan Education
2003 - 2004 : Computer & Internet Fauzan Infokom, Tambun
2000 - 2007 : English Language Primagama, Perwira
2008 - 2009 : Brevet A di FEUG, Jakarta
Qualifications :
1. Taxation System.
2. Computer Literate (MS Word, MS Excel, MS Power Point, MS Access, MS Outlook).
3. Internet Literate.
Working Experience
Working at PT Mattel Indonesia
Period : Maret 2011 – Desember 2019
Purpose : Permanently working
Position : Taxation staff
Job's Description :
* Payroll Staff;
* Project's data updating;
* Business correspondences;
* Expatriates documentation filling & follow up;
* Translation;
* Appointment arrangement;
* Filling anda data updating;
* Arranged of business trip schedule;
* Meeting budget arrangement;
* Procurement filling, inventory control, and administration asistant;
* Preparing for breakdown statement for the project, preparing intern finance circular correspondences, and preparing for the presentation materials;
* Issuing invoice & receipt for vendor and customers;
* Preparation of purchase requirement and purchase order;
* Invoice & payment arrangement.
Jakarta , Mei 07, 2011
Rizki Nurstianto
Mr. Joko Hardiyatno
Direktur
PT. BAM Decorient Indonesia
Jl. Gatot Subroto No. 38
Jakarta
I am applying for a position as Sales Manager with your company, as I feel my background in developing a sales department will be of interest to you.
As my resume indicates, I joined PT. Bakrie Electric., in the capacity of trainee and moved up the ladder to my current position of Sales Manager. In each year of my employment, I was successful in opening news account, penetrating existing ones, and reopening closed business. As a result, I was responsible for sales increase of 20% to 25%.
As sales manager I was involved in recruiting, training, and supervising a staff of 120 salespeople and was responsible foe sales worldwide.
I am looking forward to meeting you. When can we set up an appointment for an interview? I may be reached at 021-7856729.
Sincerely,
Rizki Nurstianto
Curriculum Vitae
Full Name : Rizki Nurstianto
Sex : Male
Place, Date of Birth : Jakarta, 26 Maret 1989
Nationality : Single
Height, Weight : 169 cm, 50 kg
Health : Perfect
Religion : Islam
Address : Jalan Bulak Perwira II RT 08 Rw 07 No.34 Bekasi Utara 17122
Mobile : 085693671897
Phone : 021-99551576
E-mail : Rizq_bonk@yahoo.com
Educational Background
1994 - 2001 : SDN Perwira 3, Bekasi
2001 - 2004 : SMPN 21 Bekasi
2004 - 2007 : SMAN 1 Babelan
2007 - 2011 : University of Gunadarma, Jakarta
Course dan Education
2003 - 2004 : Computer & Internet Fauzan Infokom, Tambun
2000 - 2007 : English Language Primagama, Perwira
2008 - 2009 : Brevet A di FEUG, Jakarta
Qualifications :
1. Taxation System.
2. Computer Literate (MS Word, MS Excel, MS Power Point, MS Access, MS Outlook).
3. Internet Literate.
Working Experience
Working at PT Mattel Indonesia
Period : Maret 2011 – Desember 2019
Purpose : Permanently working
Position : Taxation staff
Job's Description :
* Payroll Staff;
* Project's data updating;
* Business correspondences;
* Expatriates documentation filling & follow up;
* Translation;
* Appointment arrangement;
* Filling anda data updating;
* Arranged of business trip schedule;
* Meeting budget arrangement;
* Procurement filling, inventory control, and administration asistant;
* Preparing for breakdown statement for the project, preparing intern finance circular correspondences, and preparing for the presentation materials;
* Issuing invoice & receipt for vendor and customers;
* Preparation of purchase requirement and purchase order;
* Invoice & payment arrangement.
Jakarta , Mei 07, 2011
Rizki Nurstianto
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